Terms & Conditions

Terms & Conditions

Terms and Conditions for SOS Restoration

Welcome to SOS Restoration! By opting into our SMS communications, you agree to the following terms and conditions. Please read them carefully. If you have any questions, feel free to contact us as provided below.

1. Consent for SMS Communications

By providing your explicit consent to receive SMS messages, you agree to allow SOS Restoration to communicate with you through text messaging. Any information collected as part of the SMS consent process will be used exclusively by SOS Restoration and will not be shared with third parties under any circumstances. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from SOS Restoration, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers from SOS Restoration (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Elay at 100 Main Street [Meeting Location] on 01/01/2025 [Date] at 12:00PM [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your on-site service request.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Methods

You may opt-in to receive SMS messages from SOS Restoration in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6. Opt-Out Methods

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. How to Get Help

Need help or have questions about our SMS services? You can get assistance in the following ways:

  • Text “HELP” in reply to one of our messages for automated guidance on our SMS program.
  • Submit a request on our contact page here.
  • Email us at info@sosrestoration.com.
  • Call us at 888-538-4280.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

We are here to assist however we can!

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
  • Message frequency may vary

9. Direct Link to Our Privacy Policy

If you would like to learn more about how SOS Restoration collects, uses, and protects your personal data, please refer to our Privacy Policy.

Thank you for choosing SOS Restoration! We are committed to keeping you informed while respecting your preferences and protecting your privacy.